The Rapid Solutions E-Learning Centre provides you with online training that you complete in your own time, when it suits you, from home or work. No need to travel and no need to sit in a classroom.
For staff who deal with customers
Designed for pest control office staff who deal with customer enquiries and need a basic understanding of basic pest control.
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Get new customers!
Update your knowledge. Everything you need to know about inspecting and treating for bed bugs.Enrol today.
Check for skill gaps
Now there’s an easy way to identify any skill gaps in your team and provide targeted training. Start today.
This course has been designed for pest control business office staff who deal with customer enquiries, deal with technicians and need a basic understanding of basic pest control. You’re often the first real touch point for customers. When a customer calls they’re either calling with a pest problem or calling for a pest solution. Your pest knowledge can make all the difference.
This course has been designed for pest control business owners and managers who have to manage pest technicians and deal with customer enquiries, but are not licenced technicians themselves. It provides a comprehensive overview of current pest management practices.
This very practical course covers everything you need to know about bed bugs:
• Code of Practice. • History. • Identification. • Biology/ecology. • Procedures. • Inspection. • Treatments. • Follow-up.
The accommodation industry is very susceptible to bed bug infestation, mainly because of the very nature of the business. No matter what sector of the accommodation industry – five star, resort, backpacker or caravan park – it is essential that an integrated approach to bed bug management is established. Here we povide a basic introduction to bed bugs, then follow up with more detailed information on managing bed bug infestations.
Welcome to the Rapid Solutions course on ‘How to win more customers and termite work’.Termite management is a risky business. Every termite job is different. First you need to win it and then apply your skills and knowledge to:
• manage customer expectations • manage customer concerns over safety and toxicity • plan according to construction type • identify termite species and develop a treatment plan
All of which have an effect on the treatment results, your profit and your future liability.
The Timber Pest Builders Inspector course is a very practical course that covers everything you need to know about timber pests and the timber they eat, such as:
Successful completion of our Basic Pest Management course will enable you to gain your Pest Technician licence in all Australian states and territories except WA (where you will need to complete the full Certificate III).
Our Timber Pest course consists of Units 8 & 10 from Certificate III in Pest Management. This course is online with a practical component at the end.
“The Rapid Solutions courses give the guys entering the field the confidence to use their own initiative, solve problems ...”David Gay, WR Gay Pest Control See more
Locked Bag 1000
Broadmeadow NSW 2292
55 Broadmeadow Road
Broadmeadow NSW 2292
1300 309 169
+61 2 4954 3655
+61 2 4954 3660
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